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Direct Ship Plans
What is the difference between a Local Plan and a Shipment Plan?
How does a local plan work?
How much does a local plan cost?
How do I know which plan is right for me?
What calorie goals do you offer?
See all 13 articles
Pickup & Delivery(5)
Do you offer delivery or do I have to pick my meal subscription up from one of your store locations?
I don't fall within local delivery, is there still a way for me to start a plan?
Do I receive all of my food at one time? How many food deliveries or pick ups are there per week?
I originally signed up for delivery, can I switch to in-store pickup next week?
I am having issues with my delivery. What is the best way to get in touch with you guys?
Managing my Meal Subscription(13)
How far in advance do I need to update my menu for the next week?
Can I customize my meal subscription?
Can I remove meals from my meal subscription?
How do I manage my meal subscription once I have placed my order?
Can I remove entire day parts from my subscription?
See all 13 articles
Payment, Refunds, & Cancellations(6)
When is my card charged for my meal subscription?
How do I cancel my local lifestyle plan?
How much does a meal subscription cost?
Can I pay for my meal subscription with Snap Funds?
I received a promo code for my meal subscription. How do I redeem it?
See all 6 articles
Are snap kitchen meals ready to eat?
How long do snap kitchen meals last at home?
Do you deliver?
Do you offer curbside pickup?
How many calories do your meals contain?
Snap Kitchen iOS App(6)
How do I link my current Snap Funds card to the app or to my online account?
How do I pay for my order?
How long do I have to pick up my order?
Why do I see a pending $1.00 charge on my bank statement?
When is my credit card charged for my same day or scheduled order?
See all 6 articles
What are the packages made out of?
How long does it take to compost?
Should I wash trays before composting?
What if I dispose of in conventional garbage?
Where can I compost Snap Kitchen’s trays?
What is keto?
What’s keto-friendly at Snap?
How does it work?
What are net carbs?
Is the keto-friendly meal plan meant for those who follow a therapeutic ketogenic diet?
See all 11 articles
Do you use only organic & natural ingredients?
How is your protein sourced?
How is your chicken sourced?
Balance Plan (2)
What is the Balance Plan?
Why choose the Balance Plan?
Low Carb Plan(2)
What is low carb?
Why choose Low Carb?
What is Paleo?
Why choose the Paleo plan?
What is vegetarian?
Why choose the Vegetarian Plan?
What is Whole30?
Why choose the Whole30 Plan?
High Protein Plan(2)
What is High Protein?
Why choose High Protein?
Direct Ship Price Change(4)
Is the price of my box going to change?
When will the pricing change take effect?
Is my delivery date going to change?
Are the meals in my box going to change?
What is the difference between a Direct Ship Plan and a Local Plan?
How does a direct ship plan work?
How much does a direct ship plan cost?
How do I know which lifestyle is right for me?
Can I customize my Lifestyle Plan?
See all 16 articles
Where does Snap Kitchen deliver?
What days am I able to receive delivery?
How much does shipping cost?
Who will be delivering my meals?
When will my food arrive?
See all 15 articles
Managing Direct Ship(7)
When is the last time I can make changes to my order?
Can I change my meals after I’ve placed my order?
Will my menu remain the same next week?
I need to skip my delivery last minute, can I?
How do I change my delivery date?
See all 7 articles
Payments, Refunds, & Cancelations(5)
When is my card charged for my Direct Ship order?
How do I cancel my Direct Ship plan?
Do I receive Snap Funds for my Direct Ship purchases? Can I pay for my meal subscription with Snap Funds?
I received a promo code, how do I redeem it?
What forms of payment do you accept?
still need help?