Snap Pass, Local Store Orders (Texas only)
Snap Pass plans & a la carte orders (delivery or pickup) for customers near a Snap Kitchen retail store in Austin, Dallas, or Houston
Getting Started
- What is Snap Kitchen?
- Are snap kitchen meals ready to eat?
- What is the difference between Snap Pass and a Shipment Plan?
- Can I place just a single order?
- Need help? How do I contact Customer Care?
Managing my Snap Pass Membership
- What is a Lock Date?
- How do I update my Snap Pass order?
- Can I update which day I get my Snap Pass order?
- When is the deadline to make changes to my order?
- When can I edit my order?
Payment, Refunds, & Cancellations
- How do I cancel my Snap Pass membership?
- Why is there a pending charge on my account?
- How do I redeem my promo code?
- What forms of payment do you accept?
- When is my card charged for Snap Pass?
Pickup & Delivery
Packaging
Nutrition & Meal Information
- Do you use only organic & natural ingredients?
- How is your protein (Meat, Pork, Poultry, Seafood, Eggs) sourced?
- What is keto/keto-friendly at SnapKitchen?
- What are net carbs?
- What is low carb?