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Snap Pass, Local Store Orders (Texas only)

Snap Pass plans & a la carte orders (delivery or pickup) for customers near a Snap Kitchen retail store in Austin, Dallas, or Houston

Getting Started

  • What is Snap Kitchen?
  • Are snap kitchen meals ready to eat?
  • What is the difference between Snap Pass and a Shipment Plan?
  • Can I place just a single order?
  • Need help? How do I contact Customer Care?
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Managing my Snap Pass Membership

  • What is a Lock Date?
  • How do I update my Snap Pass order?
  • Can I update which day I get my Snap Pass order?
  • When is the deadline to make changes to my order?
  • When can I edit my order?
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Payment, Refunds, & Cancellations

  • How do I cancel my Snap Pass membership?
  • Why is there a pending charge on my account?
  • How do I redeem my promo code?
  • What forms of payment do you accept?
  • When is my card charged for Snap Pass?
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Pickup & Delivery

  • I don't live close enough for delivery, what are my options?
  • Can I switch from pickup to delivery or vice versa?
  • How much does delivery cost?
  • Does Snap Pass offer delivery or do I have to pick my meals?

Packaging

  • What are the meal containers made out of?

Nutrition & Meal Information

  • Do you use only organic & natural ingredients?
  • How is your protein (Meat, Pork, Poultry, Seafood, Eggs) sourced?
  • What is keto/keto-friendly at SnapKitchen?
  • What are net carbs?
  • What is low carb?
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