Local Orders (Texas only)
Meal plans & a la carte orders (delivery or pickup) for customers near a Snap Kitchen retail store in Austin, Dallas, or Houston
Meal Plans — Getting Started
- What is the difference between a Local Plan and a Shipment Plan?
- How does a local plan work?
- How much does a local plan cost?
- How do I know which plan is right for me?
- What calorie goals do you offer?
General
Pickup & Delivery
- Do you offer delivery or do I have to pick my meal subscription up from one of your store locations?
- I don't fall within local delivery, is there still a way for me to start a plan?
- Do I receive all of my food at one time? How many food deliveries or pick ups are there per week?
- I originally signed up for delivery, can I switch to in-store pickup next week?
- I am having issues with my delivery. What is the best way to get in touch with you guys?
Managing my Meal Subscription
- How far in advance do I need to update my menu for the next week?
- Can I customize my meal subscription?
- Can I remove meals from my meal subscription?
- How do I manage my meal subscription once I have placed my order?
- Can I remove entire day parts from my subscription?
Payment, Refunds, & Cancellations
- When is my card charged for my Local meal plan subscription?
- How do I cancel my local lifestyle plan?
- Why is there a pending charge on my account?
- How much does a meal subscription cost?
- Can I pay for my meal subscription with Snap Funds?
Snap Kitchen iOS App
- How do I link my current Snap Funds card to the app or to my online account?
- How do I pay for my order?
- How long do I have to pick up my order?
- Why do I see a pending $1.00 charge on my bank statement?
- When is my credit card charged for my same day or scheduled order?
Packaging
Nutrition
- What is keto?
- What is the Balance Plan?
- What is low carb?
- What is High Protein?
- What’s keto-friendly at Snap?