Snap Kitchen

Getting Started 11

• What is Direct Ship?
• Do you have plans for different dietary restrictions/lifestyles?
• How do I know which lifestyle is right for me?
• Can I filter allergens?
• Can I purchase less/more than 6/12 meals?

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Delivery 10

• What days am I able to receive delivery?
• Where does Snap Kitchen deliver?
• How much does delivery cost?
• Who will be delivering my meals?
• When will my food arrive?

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Managing Direct Ship 7

• When is the last time I can make changes to my order?
• Can I change my meals after I’ve placed my order?
• Will my menu remain the same next week?
• I need to skip my delivery last minute, can I?
• How do I change my delivery date?

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Payments, Refunds, & Cancelations 5

• When is my card charged for my Direct Ship order?
• How do I cancel my meal subscription?
• Do I receive Snap Funds for my Direct Ship purchases? Can I pay for my meal subscription with Snap Funds?
• I received a promo code, how do I redeem it?
• What forms of payment do you accept?