All our meals are shipped fresh — never frozen — in insulated packaging. Depending on where you live, your meals may spend between 1-3 days in transit from our kitchen to your doorstep. Don't worry — we make every effort to ensure that your food will stay fresh in transit, using insulating liners and frozen gel packs in our boxes, as well as cold chain transportation in some cases – all of which ensures freshness until you are able to unpack and refrigerate your order. Our packaging guarantees your meals will stay fresh in the box for 72 hours in transit without refrigeration.
Most orders are shipped via shipping partners like FedEx or UPS and spend 1-3 days in transit.
We'll send you tracking information once your order has shipped, so you can keep tabs on where it is along its journey to you. Once you receive your box, simply stick your meals in the fridge until it's mealtime.
Find more info about recycling our packaging here.