What if I'm not happy with my order?

In the event that you are unhappy with any part of your order, please contact Snap Kitchen within seven (7) days of the date you received the unsatisfactory item with a description of the issue and photos.

If related to quality or condition of a meal, we, at our sole discretion, may issue a partial or full credit or refund. We reserve the right, however, to require a photograph of such, before any partial/full refund or credit will be issued. Any future release, update or other addition to the Offerings shall be subject to this Agreement. Snap Kitchen, its suppliers, and its service providers reserve all rights not granted in this Agreement. 


You can contact Customer Care at:

  • EMAILSnapcare@SnapKitchen.com – emails will be answered within 48 hrs, Monday through Friday
  • CHAT: Chat is available Monday through Friday, 9 AM to 5 PM CST
  • PHONE
    (833) 798-1600
     phones are open Monday through Friday, 9 AM to 5 PM CST

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