What is a Lock Date?

The Lock Date is the specific deadline to skip or make any changes to your order, including but not limited to updating menu items, changing your delivery address, or updating your payment method. The lock date is listed for each customer on our account via the website. This date varies depending on your delivery day. 

You have until 11:59 PM the evening before your lock date listed on our website to make the change. 

We cook all dishes to order, so we need this time to prepare, cook, and pack your order in time for shipment.

You will need to log in to your account in order to see your specific menu lock date.

If you are unable to locate your lock date or you have any additional questions about this subject, the Snap Kitchen Customer Care team is available to contact via email or chat (excluding holidays).

  • EMAILSnapcare@SnapKitchen.com – emails will be answered within 24-48 business hours, Monday through Friday. 
  • CHAT: Chat is available Monday through Friday, 9 AM to 5 PM CST

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