Can I cancel an order after it has locked in the system?

We are unable to cancel, alter or refund any order, for any reason, that has already locked in our system as per Snap Kitchen policy. The food items in your order have already been purchased by our Chefs to create the freshest and tastiest food possible.

Customer are fully responsible for any charges related to any processed order after the Lock date.   

You can find your Lock Date under your upcoming order in the Subscription section of the website.  

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