How do I get a credit or refund for my order?

In the event that you are unhappy with any part of your order, please contact Snap Kitchen within seven (7) days of the date you received the unsatisfactory item.

If related to quality or condition of a meal, we, at our sole discretion, may issue a partial or full credit or refund. We reserve the right, however, to require a photograph of such, before any partial/full refund or credit will be issued. Any future release, update or other addition to the Offerings shall be subject to this Agreement. Snap Kitchen, its suppliers, and its service providers reserve all rights not granted in this Agreement.

    • Austin
      • ARBOR TRAILS [4301 W WILLIAM CANNON DRIVE, BLDG. G, STE. 300 Austin TX 78749]:  (512) 687-1702
      • ARBORETUM [10001 RESEARCH BLVD. AUSTIN, TX 78759]:  (512) 346-5959
      • CLARKSVILLE [1014 W. 6TH ST. AUSTIN, TX 78703]:  (512) 479-5959
    • Dallas
      • FT. WORTH [2828 W. 7TH STREET FORT WORTH, TX 79107]:  (817) 717-7009
      • SKILLMAN [4115 SKILLMAN ST. DALLAS, TX 75206]:  (214) 613-4503
    • Houston: 
      • KIRBY [3600 KIRBY DR. STE A HOUSTON, TX 77098]:  (713) 526-5700

  • – your email will be answered within 24 - 48 Business hours,  Monday through Friday
  • CHAT: Chat is available Monday through Friday, 9 am to 5 pm CST
  • PHONE(833) 798-1600  phones are open Monday through Friday, 9 am to 5 pm CST


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