In the event that you are unhappy with any part of your order, please contact Snap Kitchen within seven (7) days of the date you received the unsatisfactory item with a description of the issue and photos.
If related to quality or condition of a meal, we, at our sole discretion, may issue a partial or full credit or refund. We reserve the right, however, to require a photograph of such, before any partial/full refund or credit will be issued.
You can contact Customer Care at:
- EMAIL: Snapcare@SnapKitchen.com – emails will be answered within 48 hrs, Monday through Friday
- CHAT: Chat is available Monday through Friday, 9 AM to 5 PM CST