Managing Direct Ship

When is the last time I can make changes to my order?
Your menu locks 24 hours prior to your delivery day so that our kitchen can cook and pack your order in time for shipment. For instance, if you have selecte...
Tue, 21 May, 2019 at 11:17 PM
Can I change my meals after I’ve placed my order?
Once you have placed your order for your lifestyle plan, you can manage your plan through your plan manager on our iOS app. The plan manager will allow you ...
Tue, 21 May, 2019 at 11:17 PM
Will my menu remain the same next week?
Yes, once you have selected your menu it will remain the same week over week until you make adjustments.
Tue, 21 May, 2019 at 2:21 PM
I need to skip my delivery last minute, can I?
You are able to skip your week until 24 hours prior to your delivery day. Once within the 24 hour period, you are unable to skip or make any changes to your...
Wed, 5 Jun, 2019 at 12:41 PM
How do I change my delivery date?
To change your delivery date, select the pencil icon next to your current delivery date. 
Tue, 21 May, 2019 at 2:47 PM
How do I update my meals?
In order to update your Direct Ship meals  select the lifestyle plans icon  select update menu select edit toggle the menu item(s) you'd like t...
Tue, 21 May, 2019 at 3:09 PM
How do I cancel my Direct Ship orders?
You can cancel your Direct Ship orders through the Lifestyle Plan manager available on our iOS app. You can find the option to cancel under the More Options...
Wed, 29 May, 2019 at 2:15 PM