Payments, Refunds, & Cancellations

How do I cancel my Shipping Meal Plan subscription?
You can cancel your Delivery subscription plan through the Lifestyle Plan manager on our iOS app or the Manage Plan section on the website. On the web, you ...
Tue, 29 Sep, 2020 at 10:59 AM
When is my card charged for my Shipping order?
Your card will be authorized at 8am on the day prior to when your menu locks for the week. Your menu locks 4 days before your order ships, which is 1-2 days...
Tue, 29 Sep, 2020 at 5:11 PM
Why is there a pending charge on my account?
We authorize your card at 8am the day prior to your menu lock date. This preauthorization allows us to give you advance notice in case you need to make upda...
Tue, 29 Sep, 2020 at 5:10 PM
Do I receive Snap Funds for my Delivery purchases? Can I pay for my meal subscription with Snap Funds?
You are able to gain and spend SnapFunds by utilizing our Refer A Friend program! Give a friend $45 towards any meal plan or delivery subscription and get $...
Sat, 8 Aug, 2020 at 8:35 PM
I received a promo code, how do I redeem it?
You can redeem your promo code at the time of purchase. Promo codes cannot be applied to current meal subscriptions, they can only be applied to a new meal ...
Sat, 8 Aug, 2020 at 7:51 PM
What forms of payment do you accept?
We accept all major credit cards, Apple Pay, and Snap Funds. 
Tue, 21 May, 2019 at 3:04 PM
Is my promo code being applied, even if I change my meals?
You will see the promotion continue on your account even if updates are made to your menu. However if updates are made please be aware that it will show you...
Mon, 28 Sep, 2020 at 5:24 PM